TDB's ownership group understands the importance of local leaders having the ability to make decisions regarding the provision of service to their clients. When you call TDB, the phone rings in South Florida and is answered by a TDB professional. Calls centers in faraway lands and electronic operators are not a part our "Service First" philosophy.

Richard Henderson is The Document Bank's General Manager. Richard has prior experience as the Director of Operations at DocuData Solutions, a General Manager at GRM Information Management and the Director of North American Operations at Recall. Richard attended Texas Tech University.