TDB and other affiliated ISCC companies operate with a focus on five main principles:
Click each item to view a further explanation of the ISCC family of companies operating philosophy:- Commitment to integrity
- All leaders have signed code of conduct
- More than just words
- Security assignment issued by client
- All actions through the prism of code
- Earn and maintain respect of stakeholders
- Clients
- Employees
- Owners
- Financial discipline
- Customer granted resources to be managed very aggressively
- Importance in sustaining financial strength
- Each spending decision is important
- Ability to "value price" our services better than the competition
- Match resources to service requirements
- Risk management
- Stakeholders interests
- Macroeconomic risk (uncontrollable)
- Microeconomic risk (controllable)
- Operational procedures
- Operation investment
- Keep our team safe
- Culture of positive change
- Customers are always changing expectations
- Competitors are always closer to replicating our successes and avoiding our failures
- Technology accelerates the need for this evolution
- Culture means we must embrace change and accept that "standing still" is not an option
- Environment creation
- We are a "people focused" company in contrast to "process focused"
- We create an environment that is "relentlessly positive" and look for professional advancement opportunities for our team members
- Always make sure your team understands we are making responsible decisions based on all stakeholders interests